privacy policy

Information We Collect

We collect information to enhance your experience on our platform, which may include:

Personal Information: When subscribing to our services, we may request details such as your name, email address, phone number, or other contact information.

Health Information: To provide accurate and personalized health advice, we may need information about your medical history, current symptoms, and treatment plans.

Usage Data: This includes log files, device identification numbers, IP addresses, and other data that shows how our services are used by individuals across different locations and times.

How We Use Your Information

We process user data only with consent and in accordance with legal requirements. Medical Transcript AI uses this information for various purposes, including but not limited to:

Service Provision: Delivering and maintaining services tailored to user needs.

Personalization: Customizing recommendations based on individual health requirements.

Communication: Responding to inquiries and feedback related to our services.

Research and Development (R&D): Conducting research to enhance service delivery and technological innovation.

Compliance: Fulfilling legal obligations while protecting user rights.

Sharing Your Information

Medical Transcript AI does not sell personal information under any circumstances. However, information may be shared in the following situations:

Service Providers: We may share data with external organizations contracted to perform specific functions, such as customer support or IT management.

Legal Requirements: Information may be disclosed if required by law or legal proceedings.

Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred to new owners or investors.

Data Security

We employ technical and organizational measures to protect personal data from unauthorized access, alteration, or destruction. These measures include:

Encryption: Using encryption for data transmission and storage to prevent unauthorized access.

Access Controls: Restricting access to personal data to authorized personnel only, based on a need-to-know basis.

Periodic Audits: Conducting regular audits of network infrastructure to identify and address potential security vulnerabilities.

Your Rights

Under applicable laws, you have the following rights regarding your personal data:

Access: You may request copies of the data we hold about you.

Correction: You may request corrections to inaccurate or incomplete data.

Deletion: You may request the deletion of your personal information.

Restriction: You may request limitations on how your data is processed.

Portability: Where possible, we will provide your personal data in a structured format for portability.

Objection: You may object to processing based on legitimate interests or direct marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to gather information on service usage, which helps us improve our offerings and enhance user experience. Users who prefer not to have their activities tracked can disable cookies through their browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy as required by law or when necessary. Any significant changes to how we handle user data will be communicated 30 days before the changes take effect.

Get in Touch

For any questions or concerns about this Privacy Policy or our data handling practices, please contact us at info@medicaltranscript.ai.

By using Medical Transcript AI’s services, you agree to comply with the provisions of this Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information remains secure.